Welcome to the Millpark Hotel website. We offer an online Accommodation Reservation service. We ask that you CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS before you click on the "confirm" button at the end of the reservation process. By clicking on the "confirm" button you are confirming your hotel reservation in accordance with the following terms and conditions:
At the end of the booking process you will receive a confirmation email, as well as see the booking confirmation page that will contain all the details and conditions of the booking you have just made. Please make a note of the confirmation number on the screen for future reference. In the event that you forget or lose your reservation confirmation number, please contact the hotel reservations department by telephone and they will be able to assist you.
1. Reservation Deposit
To make an online accommodation reservation you must: enter correct contact details and pay a non refundable deposit of 5% of the total package price. This non-refundable 5% booking deposit will be debited from your card at the time of booking. In the event that the booking deposit cannot be debited from your card then such reservation shall be deemed null and void. The remaining charge as well as any additional costs incurred shall be paid directly to the Mill Park Hotel prior to departure.
2. Cancellation
To cancel a reservation, you will need to retrieve the reservation reference you wish to cancel. Using this reservation/confirmation number and your date of arrival we ask that you contact the hotel reservations department by telephone to cancel your booking. Please read the terms and conditions linked to your booking prior to canceling the booking.
3. Arrival Time
The expected time of arrival is prior to 4.00pm and the expected time of departure is before 12.00 noon. Any alterations to these times must be arranged with the Mill Park Hotel prior to arrival at the hotel. No guarantee can be given that these times can be varied.
4. Prices and Information
Unless specifically stated, rates quoted do not include additional requirements. While every effort is made to ensure accuracy of information the Mill Park Hotel accepts no responsibility for errors or omissions in the provision of information, nor accepts any liabilities for loss, injury, damage, delay, expense or inconvenience whatsoever in relation to the provision of the information.
5. Mill Park Hotel Obligations
The Millpark Hotel agrees to furnish the accommodation package as set out in the reservation form. This will constitute the entire agreement between the Mill Park Hotel and you. Each rate has its own specific rate description which details exactly what is included in that rate. Please ensure you check this and are happy with rate booked before confirming reservation.
6. Liability of the Mill Park Hotel
The Mill Park Hotel shall be solely liable to you for any loss that you may suffer in connection with the accommodation reservation. If the Accommodation that you reserved is not available, it is the hotel's responsibility to ensure that suitable equivalent accommodation of a similar or higher standard is arranged for you and transport is arranged to such alternative accommodation.
7. Limitation of Liability of the Provider
The liability of the Mill Park Hotel shall not exceed the total price for the accommodation as specified on the reservation form. In no event will the hotel be liable for any indirect or consequential loss by you. You agree to indemnify and hold harmless the Accommodation Provider against all costs or damages whether direct or indirect arising from any acts or omissions by you.
8. Complaints Procedure
All complaints, in relation to the Accommodation, special facilities, or additional requirements should be made in writing to the Provider within two weeks of the event of the complaint. Every effort will be made to settle a complaint but in the event that this procedure does not satisfy your complaint will be referred to the decision of a single arbitrator appointed by agreement between both parties. If an arbitrator cannot be agreed upon, the President for the time being of the Incorporated Law Society of Ireland will appoint the arbitrator. The Arbitration Acts, 1954 to 1980 and any statutory amendment or reenactment thereof will apply to such arbitration. No legal action can commence without initiating the procedure above.
Can I cancel a booking?
To cancel a reservation, you will need to retrieve the reservation reference you wish to cancel. Using this reservation/confirmation number and your date of arrival we ask that you contact the hotel reservations department by telephone to cancel your booking. Please read the terms and conditions linked to your booking prior to cancelling the booking.
Are my children's costs included in your rates?
Any applicable children's costs will be detailed on arrival and are payable direct to the hotel.
What does the rate/booking include?
Each rate has its own specific rate description which details exactly what is included in that rate. Please ensure you check this and are happy with rate booked.
Will I receive a confirmation after my reservation is completed?
At the end of the booking process you will receive a confirmation email, as well as see the booking confirmation page that will contain all the details and conditions of the booking you have just made. Please make a note of the confirmation number on the screen for future reference. In the event that you forget or lose your reservation confirmation number please contact the hotel reservations department by telephone and they will be able to provide you with your confirmation number.